Our 5 Most Commonly Asked Questions… Answered!

At Progressive Edge Dental Hygiene Instruments, we’re passionate about providing high-quality instruments and services to dental professionals across Canada. Over the years, we’ve received some recurring questions from our clients, and we’re here to address them all in one place. Let’s dive into the top five questions we get asked and why the answers make us a trusted name in dental hygiene instruments.

1. How Do We Stack Up Against Competitors?

We understand the importance of choosing a supplier that offers value, reliability, and exceptional service. At Progressive Edge, we believe we’re not only comparable to our competitors but better in many ways. Don’t just take our word for it — let our clients speak for us:

“This team understands the difficulties within the dental field and provides excellent products and service. I highly recommend and have recommended them to my colleagues also.” – Enoch 

“Heidi came to our office yesterday and did a lunch and learn for our hygiene team … it was fantastic. Great refresher on sharpening and so much new information about instruments and how they have changed, and the technology is evolving. I can’t wait to order some new instruments and get some old ones retipped. Amazing prices too! Thanks Heidi!” – Colleen

Still not convinced? We’re so confident in our products that we’ll send you a free scaler to try. Reach out to us and experience the difference for yourself!

2. Do You Sell New Instruments?

Absolutely! While re-tipping services are a significant part of what we do, we also sell brand-new instruments crafted with precision and care. Here are two of our top sellers:

• Sickle Scalers: Known for it’s two cutting edges and pointed tip. Check it out here! 
• Graceys Curettes Set: This versatile set includes all the essentials needed for a wide range of procedures. Check it out here! 

Whether you need replacements or are looking to expand, our selection of new instruments has you covered.

3. What Metal Do You Use?

We take pride in crafting our instruments with 440A Stainless Steel, a high-grade material that combines strength, corrosion resistance, and precision. This metal is the perfect choice for dental scalers because it ensures durability while maintaining the sharp edges needed for effective dental hygiene practices.

By using 440A Stainless Steel, we guarantee instruments that stand the test of time, making them a reliable choice for professionals who demand excellence in their work.

4. Where Are You Located?

We are proudly based in Calgary, Alberta, serving dental professionals across Canada and beyond. Progressive Edge is a family-run business led by Heidi and Colin, whose dedication to quality and customer satisfaction sets us apart.

Heidi’s background as a dental hygienist gives her a deep understanding of the industry’s needs, while Colin’s expertise ensures seamless operations and unmatched service. Want to know more about our story? Check out our blog post: Progressive Edge: A Canadian Company.

5. What Is Your Turnaround Time?

We understand how crucial it is to have your dental hygiene instruments ready and back in action quickly. That’s why our re-tipping service boasts a lightning-fast turnaround of 4-6 business days in-house, plus shipping time to your clinic.

Efficiency matters to us because we know it matters to you. Minimizing downtime for your instruments means uninterrupted care for your patients. Our commitment to speed and reliability ensures your practice keeps running smoothly.

At Progressive Edge Dental Hygiene Instruments, we’re dedicated to providing solutions that meet the needs of dental professionals. From top-notch craftsmanship to unbeatable customer service, we strive to be your trusted partner in delivering exceptional care to your patients.

Have more questions or want to give our products a try? Don’t hesitate to contact us. Whether it’s a re-tipping service, new instruments, or general inquiries, we’re here to help.

Let us show you why we’re a cut above the rest!